New-Billing-System-Website-Banner.png

In our ongoing efforts to provide better service to our customers, Kingston Freeport Terminal Limited (KFTL) has launched its new billing system.  The system will include a brand new online e-payment platform, which will be launched in April 2019.

Billing System
The introduction of this system will provide the following improvements:
 Faster invoice processing
 Real-time integration to our e-payment platform
 More secure payment options

Changes to invoices
The invoices will have a new look and feel and will be standardized. In addition, we will only be issuing electronic invoices in support of our environmental campaign, KFTL Go Blue, which is aimed at reducing our carbon footprint.

Enhanced e-Payment platform
Acceptable payment methods are:
 Citi Jamaica to Citi Jamaica – for customers with local Citibank Jamaica bank accounts
 Visa and MasterCard Credit Card – for local and international customers
 ACH Debit (local) – for local customers processing online payments from other local banks
 Citi New York to Citi New York – for customers with Citibank New York bank accounts (to be introduced at a later time)

Contact Us
For any clarifications, please contact us via the following:

For wharfage-related queries
Email: wharfage@kftl-jm.com
Tel: 876-923-5141-5 ext. 3030/ 3033/ 3035

For billing-related queries
Email: billing@kftl-jm.com
Tel: 876-923-5141-5 ext. 3038/ 3042/ 3063


Contact Us

More Contact Info
1 876 923-5141-5
1 876 923-3100 (fax)
customerservice@kingstonfreeport.com

E-Payments

Operating Hours

Vessel Operations are 24/7

Gate Operations – 7am – 4:30pm

Fridays – 7am-4:00pm

(closed on weekends & public holidays)

Warehouse Operations – 8am – 4pm (closed on weekends & public holidays)

Location

Berths 9-11, Port Bustamante
PO Box, 214 G.P.O. Kingston
Jamaica W.I.